Becoming “A professional travel organiser” has been the principle and mission of Vietravel Company throughout its more than 18 years of constant development and renovation. The Vietnam Travel and Marketing Transport Joint-stock Company (Vietravel) was established on the basis of the Centre of Tourism – Marketing and Investment Services (Tracodi Tourmis) under the Ministry of Transport.
In the initial days after Vietravel was established in December, 1995 it faced many difficulties in the tourist market, lacking employees, funds and facilities. But with a dynamic, determination to overcome difficulties and an effective business strategy, the company has gradually developed.
So far, in the domestic market, Vietravel has established its branches throughout the country, from the northern province of Lao Cai to Phu Quoc Island and the southern province of Ca Mau, and has become the only travel company with the largest number of branches in Vietnam. In the international market, it has opened tours to all continents. Now the company has over 1,000 employees with six member companies doing tourist business.
In 2013, it organised over 1,000 domestic and international places to go for about 480,000 travelers and reached a turnover of 3,062 billion dong. The company has been awarded a lot of awards and titles in the field of tourism for many consecutive years. Most notably, it has been listed among the top 16 travel companies in Asia.
The strategy of great investment in the application of technology in trading and the attractive policies on customer care of the company has achieved satisfactory results. On January 30, 2007 Vietravel launched its website www.travel.com.vn. It was the first online tour booking website in Vietnam, helping create a link between the company and its customers all the time and everywhere.